Privacy Policy

Last Updated: January 9, 2026

Your privacy is important to us. This policy explains how Parking Spot Swap collects, uses, and protects your information.

1. Information We Collect

Account Information:

Email address and password
Display name
Profile preferences

Location Data:

GPS location when using the app
Speed and movement data for spot verification
Distance calculations to validate spot reports
Location during 1-minute offer countdown

Usage Data:

Spots offered, found, and reported
Spot report accuracy tracking (for bonus credit rewards)
Pin drop activity and successful parkings from your pins
Credit transactions and balance
Reliability score history
Fraud reports submitted and received
Navigation and parking confirmations

Payment & Hold Data:

Paid hold requests and responses
Hold extension requests and approvals
Transaction amounts, fees, taxes, and timestamps
Payment history for holds and extensions
Service fees and applicable taxes charged

2. How We Use Your Information

To provide and improve our parking spot exchange service
To verify parking spot offers during the 1-minute countdown
To validate spot unavailable reports (100-foot proximity check)
To detect potential parking (stationary detection near spots)
To track accurate spot reports and award bonus credits
To track successful parkings from dropped pins and award credits
To prevent fraud and system abuse
To calculate and update reliability scores
To process paid hold requests and payments
To manage hold extension requests between users
To calculate partial payments when extensions are declined
To display distances in your preferred units (feet/miles or meters/km)
To send notifications about your parking activity
To improve app functionality and user experience

3. Location Privacy

When We Access Location:

Only when the app is actively in use
During "Offer Your Spot" 1-minute countdown verification
When viewing the map or navigating to spots
When confirming parking or reporting spot unavailability
To detect if you're driving away (speed over 10 mph)

What We Don't Do:

We do not track your location in the background
We do not sell your location data
We do not share precise location with other users (only approximate area)
We do not store location history beyond active sessions

4. Data Sharing

We share limited information with:

Other users (display name, reliability score, approximate location of offered spots)
Other users during hold transactions (hold request status, extension requests)
Analytics providers (anonymized usage data)
Payment processors (for paid hold transactions)
Law enforcement (when legally required)

We Do Not Share:

Your email address with other users
Your precise real-time location
Your movement or speed data
Your payment method details with other users

5. Locale Detection

We detect your device's region settings to display distances in your preferred unit system (feet/miles for US users, meters/kilometers for others). This information is processed locally on your device and not transmitted to our servers.

6. Data Security

All data is encrypted in transit and at rest
Passwords are securely hashed and never stored in plain text
We use industry-standard security practices
Regular security audits are conducted

7. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your account and data
Opt out of marketing communications
Export your data in a portable format
Log out and sign back in at any time

8. Data Retention

Account data: Retained until you delete your account
Transaction history: Retained for 7 years for legal compliance
Hold and extension records: Retained for 7 years for payment records
Location data: Deleted within 30 days of session completion
Fraud reports: Retained for account review purposes
Analytics data: Anonymized and retained indefinitely

9. Children's Privacy

Parking Spot Swap is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes through the app and request your consent where required.

11. Contact Us

For privacy-related inquiries:
Email: info@parkingspotswap.com